سياسة الخصوصية

Effective Date: May 22, 2025
Last Updated: May 22, 2025

Welcome to Malayel! We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, malayelcollections.shop, or use our services.

Please read this policy carefully. By accessing or using our site, you agree to the terms outlined below. If you do not agree, please do not use our services.

1. How We Collect Your Personal Information

A. Directly from You

  • Contact details: Name, email, address, phone number.
  • Order details: Items purchased, billing/shipping address, payment info.
  • Account information: Username, password.
  • Customer support: Messages or inquiries you send us.

B. Automatically through Your Usage

  • Usage Data: Browsing history, pages viewed, time spent, IP address, device info, browser type, cookies, analytics data, and interactions with our website.

C. From Third Parties

  • Service providers: Payment processors, shipping partners, analytics vendors, and other third parties supporting our site.
  • Social media: When you connect via social media platforms or use third-party login options.

2. How We Use Your Information

  • Order Fulfillment: Process transactions, manage your account, ship products, handle returns/exchanges.
  • Customer Support: Respond to inquiries, improve our services.
  • Marketing: Send promotional emails, newsletters, and personalized offers (with your consent or based on applicable law).
  • Security & Fraud Prevention: Detect suspicious activity, ensure website safety.
  • Legal & Regulatory Compliance: Comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies to enhance functionality and analyze visitor behavior on malayelcollections.shop. You can manage cookie preferences through your browser settings. Disabling cookies may affect user experience and some website features.

For details about cookies used by Shopify, visit Shopify Cookie Policy.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Payment processors, shipping companies, email services, analytics firms.
  • Business Partners: For marketing/fraud prevention.
  • Legal Entities: To comply with laws, legal processes, or protect our rights.
  • In Transactions: If we are involved in mergers, acquisitions, or sales.

We do not sell or rent your personal information to third parties.

5. Third-Party Links

Our site may include links to third-party sites. We are not responsible for their privacy practices. Please review their policies before submitting personal information.

6. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from minors. If you believe we have done so, contact us to request deletion.

7. Data Security & Retention

While we strive to protect your data, no method of transmission over the internet is perfectly secure. We retain your personal info only as long as necessary for fulfillment of our services or legal obligations.

8. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access your data.
  • Correct inaccuracies.
  • Request deletion.
  • Data portability.
  • Restrict processing.
  • Withdraw consent.
  • Opt-out of marketing communications.

You can exercise these rights by contacting us at support@malayelcollections.shop or via your account settings.

9. Your Contact & Rights Exercising

For questions, concerns, or exercising your privacy rights, contact us at:

10. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with a new "Last Updated" date. We encourage you to review it regularly.

Thank you for trusting Malayel. We are dedicated to safeguarding your privacy.