1. What products do you sell?
We offer a curated selection of women's fashion essentials, including abayas, handbags, jewelry, watches, wallets, glasses, hats, and more.
2. Do you ship internationally?
We mainly ship within Gulf countries, with plans to expand worldwide soon. Yes if you want to purchase the products other then these countries you can contact us. We will check and if possible we will deliver it. Please check our website for updates.
3. How long will my order take to arrive?
Orders are processed within 2-5 business days. Delivery within Gulf countries usually takes 5-10 business days after processing.
4. What is your return policy?
Returns are accepted within 7-14 days of delivery. Items should be unused, with tags and original packaging. Contact support@malayelcollections.shop to start the process.
5. How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number to monitor your package.
6. How can I contact customer support?
You can reach us at support@malayelcollections.shop for any questions or assistance.
7. What payment methods do you accept?
We accept all major credit and debit cards. Cash on delivery is also available in selected areas.